Shipping policy

 ⁠Shipping Policy

All presale items are made-to-order and produced only after the presale window closes.


Production & Shipping Timeline
a. Production begins once the presale ends.
b. Estimated delivery: 8–12 weeks after the presale closes.
c. In rare cases, delivery may take up to 16 weeks due to production schedules, international shipping, customs, or holidays.


Tracking
Once your order ships, you will receive an email with tracking information.


Delays
Delivery timelines are estimates and may vary due to:

a. Factory production schedules
b. International shipping
c. Customs processing


Public holidays
Ache will provide updates if significant delays occur.


Responsibility
Ache is not responsible for delays caused by carriers or customs, but we will communicate updates to keep you informed.


Important Notes
a. Presale items are made-to-order; production cannot begin until the presale window closes.
b. Please review your order details carefully before purchase, as items are final sale once production starts (refer to our Refund & Return Policy).